Privacy Policy

This document outlines how personal data is collected, stored, and used when you interact with Glorion. Understanding these practices helps you make informed decisions about your account and activity on the platform. The information below covers data types, processing purposes, retention periods, and your rights as a user. For questions about your account or data handling, you can review Glorion responsible gambling for related player protection details.

Information We Collect

Glorion gathers data necessary to provide casino services, verify player identity, and comply with regulatory requirements. The types of information collected include:

1. Registration details such as email address, password, and selected currency
2. Identity verification documents including photo ID and proof of address
3. Payment information for deposits and withdrawals processed through cards, e-wallets, or cryptocurrency
4. Technical data like IP address, browser type, device information, and session activity
5. Communication records from live chat or email support interactions

Collection occurs during account creation, identity checks before first withdrawal, deposit or cashout requests, and when you contact customer support.

How Your Data Is Used

Personal information serves specific operational and legal purposes. Primary uses include account management, transaction processing, fraud prevention, and compliance with licensing obligations under Curacao jurisdiction. Data also supports customer service delivery and allows the platform to send relevant updates about promotions or account status.

Glorion does not sell personal data to third parties. Information may be shared with payment processors, identity verification providers, and regulatory bodies when required by law or licensing conditions.

Data Security Measures

SSL/TLS encryption protects data transmitted between your device and the platform. Account verification procedures help prevent unauthorised access. Password requirements include a minimum of 8 characters with at least one uppercase letter, one lowercase letter, and one number. Email verification confirms account ownership during registration.

For cryptocurrency transactions involving Bitcoin, Ethereum, Litecoin, Tether, Ripple, or Dogecoin, blockchain transparency provides an additional layer of transaction security.

Data Retention

Personal data is retained for the duration of your account activity plus any period required by applicable regulations. Transaction records and verification documents may be kept longer to meet anti-money laundering requirements. You can request information about specific retention periods by contacting support.

Your Rights

Players have certain rights regarding their personal data. These typically include the right to access information held about you, request corrections to inaccurate data, and ask for deletion where legally permitted. Some requests may be limited by regulatory obligations or ongoing account activity.

To exercise any data rights, contact support via live chat or email at the address provided on casino Glorion. Response times vary, with live chat offering faster initial connection during operating hours.

Cookies and Tracking

The platform uses cookies to maintain session functionality, remember preferences, and analyse site usage. Essential cookies support core features like login and navigation. Additional tracking may be used for performance monitoring and service improvement. Browser settings allow you to manage cookie preferences, though disabling certain cookies may affect site functionality.

Updates to This Policy

This privacy policy may be revised to reflect changes in practices, services, or legal requirements. Material updates will be communicated through the platform. Continued use of Glorion services after changes take effect indicates acceptance of the revised terms.

Contact Information

For privacy-related enquiries, reach customer support through live chat or email. Support operates around the clock, with live chat providing immediate connection for urgent matters. Written requests receive responses within a few hours during standard business days.